Dear Valued Customer,
Shop With Confidence - 100% Price Protection Policy
Did you happen to find one of our products for less before or after your purchase? Don’t worry! We’ll match the lower price 100%! How our Price Protection works:
We want you to shop at Furniture XO with the confidence that we offer the best prices anywhere!
100% Price Protection Policy Terms and Conditions
If within 30 days of your purchase at FurnitureXO, you find the identical product advertised for less by one of our competitors, we will match that price.
The 100% Price Protection Guarantee cannot be used in conjunction with any other coupon, pricing offer, manufacturer rebate, closeout or clearance pricing, bulk quantity items or typographical print errors. Offer does not include wholesale, contract or manufacturer direct pricing or below wholesale and MAP cost pricing.
Price adjustments are determined by the selling price of the item in addition to any applicable sales tax, and shipping costs. Furniture XO reserves the right to determine whether competitors' products and prices reflect a true and fair comparison. We also reserve the right to not sell any product below its cost. The low price guarantee must take into consideration the shipping services provided by the lower priced company.
Please note that our low price guarantee applies only to the exact same item from the same manufacturer with the same delivery services and options. The retailer must be an authorized dealer of the product represented. The product must be a stock item, available for shipment, and not be on extended back order or production time. The price must be from a published source and/or you must have a written quote from a competitor. Furniture XO reserves the right to beat any price. Offer does not include wholesale, contract or manufacturer direct pricing or below wholesale cost pricing. "Same" is defined as an item of the same styling and product SKU, by the same manufacturer.
Pricing for certain brands with universal MAP pricing policies can only be matched. This offer does not apply to Coaster, Broyhill, Homelegance, Serta, Magnussen, and Rossetto. Other restrictions and brand exclusions may also apply.
To receive our 100% Price Protection Guarantee, please collect the following information: the URL Web address of the competitor, your name and phone number, your order number, details of the product and the competitor's advertised price.
E-mail this information to sales@FurnitureXO.com. We will notify you by e-mail of any price adjustment.
For print advertisements or written price quotes, please mail them to this address:
FurnitureXO Customer Relations
2801 Grant Avenue
Philadelphia, PA 19114
* Please allow up to six weeks for refund processing.
Shop With Confidence!
FurnitureXO Management Team